Why do the Control Panel, Support Area & Billing Area have different logins?
The technical reason why Control Panel, Support Area & Billing Area have different logins is that we have a variety of hosting solutions, and different solutions have different control panels. For instance, Linux hosting typically has cPanel and/or WHM, while Windows has a Plesk control panel. How you login relies on the hosting service you bought.
Besides, security is another important reason. The benefit of having separate login areas for your billing and control panel is that you can have someone else. For example, a web designer can update your site via the control panel, without needing you to worry.
They will access or modify your financial or billing information in the billing area (client area). Through this, you can be assured that your billing account is secure with separate logins. It can be secured even when you have a web designer logged into your control panel.
So, that is why we suggest you never give your username and/or password for your billing account to your web designer. You maintain complete control of your account when you give them only access to your control panel. The web designer cannot attempt to impersonate you. You can also have multiple hosting accounts with a single billing account, which makes it simpler to handle them.
Additionally, links to all of your shared and reseller control panels can be found in your billing area for added convenience. You can check them out when you forget where to log in to one of your control panels directly.
You can readily go to your billing area and see you hosting packages to see where they can be accessed. Then simply press on the link and you can access the login page of your control panel.
On the off chance that you need help with signing in, if it’s not too much trouble don’t hesitate to reach us 24 hours every day, 7 days per week, 365 days per year. By means of live chat or email.