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HOW TO: Enable spam protection in cPanel

Last modified: September 30, 2022
Estimated reading time: 1 min

What is BoxTrapper?

BoxTrapper is a tool in cPanel that filters spam from your inbox through challenge-response verification process. Box Trapper protects your inbox from spam by requiring all email sendors who aren’t on your Whitelist, to reply to a verification email before you can receive their mail.

HOW TO: Enable BoxTrapper in cPanel

  1. Firstly, login to cPanel and click the BoxTrapper icon.

  2. To enable BoxTrapper for an email address, click Manage.

  3. Then, click the Enable button.

  4. BoxTrapper has now been enabled for this address. Click Go Back.

  5. Next, if you want to configure your BoxTrapper settings, click the Configure Settingslink.

  6. You can set various options here, including auto-whitelisting for addresses you send email to.

  7. Next, click Edit Confirmation Messages.
    From here you can edit the standard confirmation messages already setup for you.

  8. Next, click Edit White/Black/Ignore Lists.
    From here you can add addresses to your Whitelist, Blacklist, and Ignore list.

  9. Once you have BoxTrapper setup the way you want, you’ll notice a huge reduction in spam.

Enable SpamAssassin in cPanel

  1. Log into cPanel.

  2. Next, click the SpamAssassin icon in the Mail section.

  3. In the gray box, click Enable SpamAssassin to enable; or click Disable SpamAssassin to disable.

    **You will receive a confirmation message on the next page, depending on the option you selected, stated that SpamAssassin was either enabled or disabled.
Check out the next guide on HOW TO: Create custom error pages in cPanel.
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